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Hendo Help Desk
Hendo Help Desk

  • Compassionate local tech help ​for Henderson County seniors

Why Hendo Help Desk?

Technology isn't always straight-forward—and that’s where I come in.

I provide one-on-one support for seniors who need help setting up new devices, learning how to use them, or solving everyday tech problems. Whether your printer isn’t connecting, your email is acting up, or your tablet feels confusing, I’ll walk you through it—clearly and patiently.

Let's Get Started

She skillfully guided us through the complicated maze of setting up our new computer.  Also helped us make the transition from our old aol address to our more current gmail address.  In our experience, we've never had an issue that Kerry hasn't been able to help us solve. 


~Jack and Tari Watson, Hendersonville

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Helping you one-on-one is my favorite part of this work—I love sitting beside you as things start to click. But not every tech question needs an in-person visit. The Gentle Tech Library is here for those times when a clear, step-by-step guide is all you need.

You’ll find tutorials designed just for seniors, with calm pacing and easy-to-follow instructions. Start exploring—or let me know what you’d like to learn next!

Teach Me Something New

Kerry Jones

Kerry is a Western North Carolina native who brings to Hendo Help Desk over two decades of experience and a lifelong passion for helping people feel more confident with technology. She offers patient, personalized support for retirees — always with kindness, humor, and a heart that's rooted in connection.